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Why Digital Transformation?

A Convergence of Change

The fourth industrial revolution is bringing about a convergence of change that is impacts every facet of how we all do what we do. The well-documented explosion of data, democratization of technology, drive for automation and ubiquitous access is changing everything about how we interact with and what we expect from each other and the organizations with whom we do business.

Demographics are shifting, preferences are changing, markets are expanding and all are fighting for a stagnating dollar amid exploding costs for education and healthcare.

Perhaps most importantly, we are uncovering new insights into how decisions are made and actions taken. New insights that will have significant impact on all facets of business in the years ahead.

Organizations built up in the 80s and 90s when distribution and scale drove growth, can no longer keep pace with the demands of today. People, across the organization, are now being asked to be creative, critical thinkers, consume a steady stream of data, collaborate in all new ways and take risks as they've never done before.

The answer isn't new software, new people or new marketing initiatives. There isn't a secret to making it happen. Instead, we all must get busy creating new ways to plan, do, engage, measure and value. In other words, a digital transformation.

It isn't simple, easy or quick, but it is do-able. And who has a choice?

Transformation Not Privatization

Given the more than a billion dollars in missed income targets and double and triple digit percentage increases in operating costs, it seems clear that lottery privatization has not delivered the expected rewards for Illinois, Indiana or New Jersey. While privatization may not have been the answer these states were looking for, it also isn’t the problem for…


Status Quo Need Not Apply

While any change is difficult and this change is more than most have ever attempted, not changing isn't an option. The way it's always been done can longer even deliver what you've always gotten. The organizational structures, technology infrastructures and skills and competencies necessary for success in yesterday's world can no longer keep pace in today's. Bolting on and adding to capabilities built for a world where distribution, scale and iterative innovation sustained a competitive advantage won't keep pace in a world with where transformative innovation is an everyday occurrence, the democratization of technology offers opportunity to everyone and ubiquitous access is resetting the expectations we all have for everything. Instead, new ways to plan, do, engage, measure and value must be created. It isn't simple, easy or quick but it is do-able. And really, who has a choice?